Incidents reported on status page for sdocs https://status.sdocs.com/ https://d1lppblt9t2x15.cloudfront.net/logos/744213ada994c53f2dcc3ec4728c2f73.png https://status.sdocs.com/ en https://status.sdocs.com/incident/788737 Thu, 18 Dec 2025 03:15:24 -0000 https://status.sdocs.com/incident/788737#4a51ffdba8de808a168b8461c0f971098219bcddd88ecf4979a675e27b2e03cf Maintenance completed https://status.sdocs.com/incident/788737 Thu, 18 Dec 2025 03:00:24 -0000 https://status.sdocs.com/incident/788737#7dc2d4984a71b597618df046c6d2f9e160e56ccb3e7ec0a144d16199036f5d6e S-Docs needs to perform a quick migration update and will be doing a restart of the authentication component of our server. https://status.sdocs.com/incident/776592 Sun, 07 Dec 2025 02:30:00 -0000 https://status.sdocs.com/incident/776592#c9eec2b060fbfd3b0a45db6126c135677e519943987e3ff29cb71fcde8c0ef9b Maintenance completed https://status.sdocs.com/incident/776592 Sun, 07 Dec 2025 02:00:00 -0000 https://status.sdocs.com/incident/776592#a590c3c0e079ae27bccbf44cf08ce435258d09323eff1f4aa902fc9019c042cf S-Docs will be performing a minor database maintenance. S-Docs will be down during this time. https://status.sdocs.com/incident/767762 Tue, 18 Nov 2025 01:12:19 -0000 https://status.sdocs.com/incident/767762#20d103a275c056c3e90b44b80ef3120f9e05d877a30f8bc06a8647698fcdd357 Maintenance completed https://status.sdocs.com/incident/767762 Tue, 18 Nov 2025 01:00:00 -0000 https://status.sdocs.com/incident/767762#abed02b36845a940b87ccbf55b4ec5eed60ac3f637e1b8e59711703342124dba We've identified a minor data migration issue for a small set of accounts that were not performed during this past weekend's release. We are going to take the app offline for 30 mins starting Monday Nov 17th between 9pm and 9:30pm US Eastern Time to complete those migrations. We expect the downtime for the app to be a shorter but giving ourselves 30 mins in case we run into issues during this maintenance. https://status.sdocs.com/incident/767762 Tue, 18 Nov 2025 01:00:00 -0000 https://status.sdocs.com/incident/767762#abed02b36845a940b87ccbf55b4ec5eed60ac3f637e1b8e59711703342124dba We've identified a minor data migration issue for a small set of accounts that were not performed during this past weekend's release. We are going to take the app offline for 30 mins starting Monday Nov 17th between 9pm and 9:30pm US Eastern Time to complete those migrations. We expect the downtime for the app to be a shorter but giving ourselves 30 mins in case we run into issues during this maintenance. https://status.sdocs.com/incident/761670 Sun, 16 Nov 2025 13:18:04 -0000 https://status.sdocs.com/incident/761670#a2f661836970a5385c29d95043583c1f6f822d1bb9a1bb6e125500adbd5f9be5 Maintenance completed https://status.sdocs.com/incident/766479 Sun, 16 Nov 2025 13:15:00 -0000 https://status.sdocs.com/incident/766479#91c6dd87593495793aac83716e42a54dc035aa55b4f16978a614703f8a0e9ecb S-Docs November 2025 release has been completed successfully. Our internal validation and checks have resulted in no issues being identified. S-Docs is now online. https://status.sdocs.com/incident/761670 Sat, 15 Nov 2025 01:00:24 -0000 https://status.sdocs.com/incident/761670#2ac27f85cabbdc41631e887d8ad0ec9e33938588980d3d9f67c141adab011a36 S-Docs for HubSpot is getting new features and enhancements as part of the November 2025 release. This release includes some major infrastructure changes that requires an extended maintenance window. S-Docs will be offline during this period. Update as of Nov 16th, 8am ET: We have completed the maintenance and S-Docs application is back online. https://status.sdocs.com/incident/757047 Mon, 03 Nov 2025 14:30:00 -0000 https://status.sdocs.com/incident/757047#3722d01618041f310a61185e37a0ecc07bbaf508e9783fbd124330de048a7bc4 We observed that document generation via workflow as well as manually were failing. We quickly determined one of our API servers was not up and running and restarted the server. The issue was resolved once the servers were restarted.