Infrastructure provider performance degradation
Resolved
Degraded performance
Oct 8, 2026 at 11:12am EDT
Resolved Oct 8, 2026 at 3:53pm EDT
Affected services
S-Docs for HubSpot
Document generation
Data & Integration
E-Signature
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Resolved Oct 8, 2026 at 3:53pm EDT
S-Docs has not seen any new failures since the infrastructure provider resolved their performance issue. All systems are operational.
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Monitoring Oct 8, 2026 at 11:15am EDT
Our infrastructure provider has rectified and are seeing the degradation issues rerduce. S-Docs team will be monitoring the same and ensuring that workflow requests area going through.
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Identified Oct 8, 2026 at 11:12am EDT
We have received notice that our integration infrastructure provider is seeing performance degradation as a result we are seeing errors and workflows not completing resulting in higher failure rates.