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Database performance slowness observed

Resolved Degraded performance
Oct 7, 2026 at 6:45pm EDT
Resolved Oct 8, 2026 at 8:00am EDT
Affected services
S-Docs for HubSpot Document generation
  1. Resolved Oct 8, 2026 at 8:00am EDT

    All services are operational.

  2. Monitoring Oct 7, 2026 at 8:56pm EDT

    A database index has been applied and the S-Docs team will be monitoring the overall performance and workflow requests for further failures.

  3. Identified Oct 7, 2026 at 8:46pm EDT

    Team has found a query performance resulting in this sporadic slowness and is applying a database index.

  4. Investigating Oct 7, 2026 at 6:45pm EDT

    We are seeing some sporadic slowness in document generation resulting in some workflow requests failing.