S-Docs has deployed emergency patch release to resolve the signer link issue. Refer to /maintenance/ed382d5e-9e7a-493e-9d81-bfdb368c17cf for the maintenance timeline.

We have identified the root cause and are working on a fix to deploy to production. As a workaround we ask customers to either requeue the request via hubspot workflow or click the "Resend" button in the audit trail for the request in S-Docs.

On Tuesday evening, June 23rd, we released an update to the HubSpot application that included a set of security improvements. Unfortunately, one of those security changes introduced a bug that is causing errors for signers when they attempt to access signing links. We sincerely apologize for any disruption this has caused to your workflows. Here's where things stand: - We have identified the root cause of the issue. - Our team is actively working on a fix. - We will push the corrected build to production as soon as it's ready and validated. - Email support@sdocs.com in case you need help while we are working on the fix.