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Intermittent document generation errors

Resolved Degraded performance
Mar 9, 2026 at 11:00am EDT
Resolved Mar 9, 2026 at 12:05pm EDT
Affected services
S-Docs for HubSpot Document generation Data & Integration E-Signature
  1. Resolved Mar 9, 2026 at 12:05pm EDT

    Data integration vendor corrected the issue that was causing the intermittent API failures. All services on S-Docs are back to normal.

  2. Identified Mar 9, 2026 at 11:00am EDT

    Our data integration vendor experience an issue that caused some of the API calls to hubspot fail resulting in document generation and signature request steps to fail.