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Performance degradation

Resolved Degraded performance
Jul 22, 2026 at 1:45pm EDT
Resolved Jul 22, 2026 at 2:44pm EDT
Affected services
S-Docs for HubSpot Identity and authentication Document generation Data & Integration E-Signature
  1. Resolved Jul 22, 2026 at 2:44pm EDT

    All services are operating normally. The server restarts resolved the issue.

  2. Investigating Jul 22, 2026 at 1:45pm EDT

    S-Docs team noticed a database connectivity issue that impacted all services. We have proactively restarted the services. Workflow and e-signature requests were impacted as a result of this restart. S-Docs is actively monitoring the servers after restart.