Incident history

May 2026 to Jul 2026

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July 2026

Performance degradation

Resolved Degraded performance
Jul 22, 2026 at 1:45pm EDT
Resolved Jul 22, 2026 at 2:44pm EDT
Affected services
S-Docs for HubSpot Identity and authentication Document generation Data & Integration E-Signature
  1. Resolved Jul 22, 2026 at 2:44pm EDT

    All services are operating normally. The server restarts resolved the issue.

1 earlier update →

June 2026

Signer links not working

Resolved Partial outage
Jun 25, 2026 at 12:35pm EDT
Resolved Jun 29, 2026 at 1:45am EDT
Affected services
E-Signature
  1. Resolved Jun 29, 2026 at 1:45am EDT

    S-Docs has deployed emergency patch release to resolve the signer link issue. Refer to /maintenance/ed382d5e-9e7a-493e-9d81-bfdb368c17cf for the maintenance timeline.

2 earlier updates →

May 2026

Performance degradation

Resolved Degraded performance
May 6, 2026 at 9:29am EDT
Resolved May 6, 2026 at 11:10am EDT
Affected services
S-Docs for HubSpot Document generation Data & Integration E-Signature
  1. Resolved May 6, 2026 at 11:10am EDT

    The errors rates have gone down to 0. We will continue to monitor the overall performance.

1 earlier update →